Shipping policy
Shipping & Delivery Policy
Thank you for shopping with Birkcorner. We are committed to getting your fashion essentials to you quickly, safely, and transparently. Below you’ll find all details regarding our handling times, transit schedules, and delivery coverage across the UK and EU.
01. Order Handling & Cutoff Timelines
To maintain reliable dispatch schedules, our warehouse follows strict daily fulfillment windows:
5:00 PM CET (Mon–Fri). Orders placed after this time begin fulfillment the next business day.
1 to 2 Business Days (Mon–Fri). Covers order verification, quality checks, packaging, and carrier dispatch.
02. Shipping Rates & Delivery Schedules
We offer simple, transparent flat-rate shipping for all orders. In accordance with Google Merchant Center standards, there are no hidden checkout surcharges or unexpected delivery fees.
03. Real-Time Order Tracking
As soon as your shipment departs our distribution center, an automated email confirmation will be sent to you. This includes your tracking number and a direct portal link to monitor your parcel in real-time through major carriers (such as Royal Mail, DPD, or DHL).
04. Addressing Delays or Damaged Parcels
While we work closely with couriers to maintain timelines, severe weather or holiday spikes can cause occasional delays. If your delivery is delayed by more than 3 business days past the estimate, reach out to our team right away.
If your package arrives showing external structural damage or torn packaging, please snap photos of the parcel and report it to our customer care within 48 hours for an immediate free replacement.
05. Delivery Address Modifications
Notice an error on your shipping details? Email us immediately at support@birkcorner.co.uk with your order number. We can update address details freely before dispatch, but once a parcel leaves our hub, destination rerouting is no longer possible.
Fulfillment & Support Contact Info
Last document revision: August 2026