Privacy policy

Data Protection & Security

Privacy Policy

At Birkcorner, available via birkcorner.co.uk, your privacy is paramount. This policy details how we collect, store, and protect your information in full compliance with UK GDPR, EU GDPR, and Google Merchant Center standards.

01. Personal Information We Collect

When you explore our store, purchase items, or contact us, we gather essential information to ensure a smooth, personalized shopping experience:

👤 Identity & Contact Data: Name, delivery address, billing address, email, and contact phone number.
💳 Transaction Data: Details of orders and payments (processed securely via encrypted gateways—we never hold raw card details).
💻 Technical & Usage Data: IP address, browser type, time zone setting, operating system, and interaction details on our site.

02. How We Use Your Data

We process your information under lawful bases including contract fulfillment, legal duty, and legitimate business operations:

  • Processing, packing, shipping, and managing your orders.
  • Operating, optimizing, and securing our digital storefront.
  • Providing prompt customer support and updates regarding your orders.
  • Monitoring transactions to prevent fraud and protect against cyber risks.
  • Meeting mandatory UK and EU tax, legal, and financial record-keeping standards.

03. Sharing Data with Third Parties

Birkcorner never sells, rents, or trades your personal information. We share data strictly with trusted service partners required to fulfill our commitments to you:

E-Commerce Infrastructure:

Secure platforms hosting our storefront and storing encrypted user data.

Payment Services:

PCI-compliant payment gateways verifying transactions securely.

Logistics Partners:

Courier and shipping services requiring destination details to deliver your orders.

04. Data Security & Retention

We use industry-standard SSL encryption and modern cybersecurity protocols to safeguard your personal data. Information is retained only as long as necessary to complete your orders, resolve support matters, and fulfill accounting or statutory requirements.

05. Your UK & EU GDPR Rights

If you reside in the UK or EEA, you hold specific statutory data protections:

Right of Access Request copies of all personal data held about you.
Right to Rectification Request corrections to inaccurate or incomplete information.
Right to Erasure Ask us to erase your personal details under certain conditions.
Right to Restrict / Object Limit or stop the processing of your data in specific scenarios.

* Requests are processed within one calendar month. Contact our support team to submit a inquiry.

06. Cookies & Tracking Technologies

Birkcorner utilizes cookies to remember shopping cart items, visitor preferences, and browsing behavior to refine your site experience. You can easily adjust or disable cookie permissions via your browser settings at any time.

Data Controller & Contact Information

Brand Entity Name Birkcorner
Customer Care Email support@birkcorner.co.uk
Phone Support Hotline +44 20 3807 8160
Operations Schedule Mon–Fri, 9:00 AM – 6:00 PM CET
Registered Operational Address 57 Red Lion St, London WC1R 4PD, United Kingdom

Last document revision: August 2026